Frequently Asked Questions

Massage

I do not know if I want Swedish or Deep Tissue. What do I do?

You are paying for the time, not the pressure. It will be assessed what your body will need to optimize the experience.


Why do I have to fill out an intake form when I arrive for my appointment?

To make sure that there was due diligence in addressing your needs with comfort and safety. Certain medical conditions and/or medication can affect/limit or even prevent from having a massage. Even the amount of time when an injury/surgery occurs holds just as much importance.


This is my first treatment; what should I do?

The body is different from person to person, whether the first massage or a connoisseur. There is always a next time to change (other areas of focus/duration or both). Please communicate as to what is appropriate in pressure to ensure your safety and comfort.


Do you use aromatics in the office and/or treatment room?

Out of respect for possible allergies, I do not use aroma (diffuser/burning/applied to skin) related products. Also, I do not want to place people in the business and the business itself at risk. I do share a space with other practitioners. In addition, the therapist will be scent-free and will be asking for you (the client) to be as well.


What lubricant is being used in service?

I use an unscented lubricant from Zents in the Unzented line (scent-free). To learn more about them, you can go to www.zents.com.

If CBD is applied, it would be from Antara, Zents CBD line. You can learn more by going to www.antaraorganics.com.

I am also in partnership with the company and sell retail as well.


I have a hard time lying in certain positions; will that prevent me from receiving treatment?

Please communicate with your therapist to ensure comfort is provided. I have an electric table that allows the table go really low/high and incline (top half of the table).


Does the therapist talk during treatment?

If you would like to have a conversation, then let the therapist know; otherwise, it is assumed that you would like a quiet treatment. The only time/s I (the therapist) talk is to check in and to give simple directions. Please bear in mind that since I do share a space with other practitioners, there may be times that you may hear other guests. The front desk and practitioners are aware to keep it a minimum and inform the guests coming in about this as well.


Does the therapist perform inappropriate massages?

As a licensed massage therapist, dealing with the livelihoods of individuals, I will do no harm, and that includes being inappropriate (i.e. sexual). I take my license and passion for helping others seriously.


Do I accept health insurance?

Yes, I am are currently accepting NYSHIP as an out-of-network provider

  1. Did you receive your prescription for medical neccessity?
  2. Please fax it to (845)344-0456 with ATTENTION: Stephanie Weiss, LMT or Soul Real Wellness

Still have questions? Call/text (845) 419-3716 or email soulrealwellness@gmail.com.