Frequently Asked Questions

Massage

I do not know if I want Swedish or Deep Tissue. What do I do?

You are paying for the time, not the pressure. It can be mixed or just one of the two pressures. It will be assessed what your body will need to optimize the experience.

Why do I have to fill out an intake form when I arrive for my appointment?

To make sure that there was due diligence in addressing your needs with comfort and safety. Certain medical conditions and/or medication can affect/limit or even prevent from having a massage. Even the amount of time when an injury/surgery occurs holds just as much importance. It only needs to be filled at initial visit, and then once a year for any changes or updates.

I just had a vaccination done recently (RSV, Covid, etc.) and would like to have a treatment, is that permissible?

It would not be recommended as the vaccine/s can have symptoms in your body that can compromise you during the massage. Please wait until the symptoms from the vaccine are no longer present in your body.

This is my first treatment; what should I do?

The body is different from person to person, whether the first massage or a connoisseur. Each body part holds tension differently from person to person. There is always a next time to change, keep duration, or try another service entirely. Please communicate as to what is appropriate in pressure to ensure your safety and comfort.

Do you use aromatics in the office and/or treatment room?

Out of respect for possible allergies, I do not use aroma (diffuser/burning/applied to skin) related products. Also, I do not want to place people in the business and the business itself at risk. I do share a space with other practitioners. In addition, the therapist will be scent-free and will be asking for you (the client) to be as well.

What lubricant is being used in service?

I use an unscented lubricant from Zents in the Unzented line (scent-free). To learn more about them, you can go to www.zents.com.

If CBD is applied, it would be from Antara, Zents CBD line. You can learn more by going to www.antaraorganics.com.

I am also in partnership with the company and sell retail as well.

What kind of music is playing during treatment?

Everyone’s music choice to relax is different; let your therapist know.

Do you have a heated table?

Yes, there is a heated table.

I have large breasts/a double mastectomy, a pacemaker, etc. Am I able to still be comfortable during the treatment?

Please communicate with your therapist to ensure comfort is provided.

I have a hard time lying in certain positions; will that prevent me from receiving treatment?

Please communicate with your therapist to ensure comfort is provided. I have an electric table that allows the table go really low/high and incline (top half of the table).

Do I (the therapist) talk during treatment?

If you would like to have a conversation, then let the therapist know; otherwise, it is assumed that you would like a quiet treatment. The only time/s I (the therapist) talk is to check in and to give simple directions. Please bear in mind that since I do share a space with other practitioners, there may be times that you may hear other guests. The front desk and practitioners are aware to keep it a minimum and inform the guests coming in about this as well.

Do I (the therapist) perform inappropriate massages?

As a licensed massage therapist, dealing with the livelihoods of individuals, I will do no harm, and that includes being inappropriate (i.e. sexual). I take my license and passion for helping others seriously.

Do I accept health insurance?

Yes, I am are currently accepting NYSHIP and Aetna POS II (both out of network)

1. Did you receive your prescription for medical neccessity?
2. Please fax it to (845)344-0456 with ATTENTION: Stephanie Weiss, LMT or Soul Real Wellness